2014 DARE Basketball Game
Sign-up Now! Twinsburg Connect
City residents can register their contact information and preferences to receive urgent notifications and important updates
Twinsburg implemented Blackboard Connect so city officials can stay connected to residents and efficiently provide them with direction in the event of severe weather or other urgent situations. Using Blackboard Connect, officials can record and send an unlimited number of personalized voice messages to home phones, businesses, local agencies and mobile phones in just minutes. The service also sends email, text messages (SMS) to mobile phones and posts on Facebook, RSS feeds and Twitter channels. Messages can also be sent to TTY/TDD devices for people who are hearing impaired.
“Keeping our residents safe and informed is of the upmost importance,” said Mayor Katherine Procop of Twinsburg. “Blackboard Connect helps enable us to send important, tailored notifications to residents quickly and efficiently, whether its trash pick-up delays or a missing child.”
City officials can target each message to an unlimited number of groups. Authorized users can also use the system’s geo-mapping and group subscription features to contact residents based on specific geographical locations and interests, helping ensure recipients receive relevant, targeted information.
“I strongly encourage residents to update their contact information and message preferences to help ensure they’re prepared to receive important messages from the City of Twinsburg,” Procop said. “Residents should also be assured that all messages will only be sent a need-be basis and will be vetted by the Mayor’s office.”
Publicly available primary residential and business phones in Twinsburg will automatically be included in the system. However, to make sure the city has the most up-to-date contact information, residents should visit the city’s website (www.mytwinsburg.com) and click on the link that says “SIGN UP NOW – TWINSBURG CONNECT,” to provide their complete contact information. Users should also manage their message preferences by indicating their preferred mode of contact, language and message topics. Those without Internet access, or who need assistance, are encouraged to call (330) 963-6240. Residents with call blocking services should add the following numbers (330) 963-6207, (330) 425-1234 to their approved number list to ensure they receive important notifications from the city.
“Targeted communication is the best way to keep residents safe and allows them to receive the information that matters most to them,” said Ed Miller, president of Blackboard Connect. “With Blackboard Connect, administrators can ensure the right messages get to the right people.”